Accessibility Statement

Everyone deserves access to healing.

At Illuminate Counseling, I’m committed to creating a website — and a practice — that is welcoming, usable, and accessible to all.

🌿 Website Accessibility

This site was designed to be navigable for people using screen readers, keyboard-only navigation, and other assistive technologies.
If you have any trouble accessing information, forms, buttons, or booking links, please reach out — I will personally make sure you get what you need.

📩 Email: support@illuminatecounseling.org
☎️ Phone: 608-844-8492
🖥️ Alternative formats available upon request (PDFs, large print, plain text, etc.)

🧠 Therapy Accessibility

Whether you’re joining virtually or in person, I do my best to ensure your healing space feels safe, supported, and easeful.

Virtual Care:

• All virtual sessions are hosted via secure, HIPAA-compliant video platforms
• You’ll receive step-by-step tech instructions before we begin
• Closed captioning is available upon request

In-Person Sessions & Intensives (Madison, WI):

• Sessions are held in accessible locations when available
• If mobility access is needed, I will coordinate with you before scheduling
• Need sensory-friendly options or a support person? Let me know — I will always honor your needs

🌎 My Commitment

Accessibility is not a one-time checkbox — it’s an ongoing conversation.
If there’s something I can do to make your experience more inclusive, please tell me. Your feedback helps me serve better.

With care,
Cassandra Quick, LPC
Illuminate Counseling